Terms & Conditions

1. Our Role

Travel by B & T is an independent travel agency and an affiliate of Gateway Travel. We act as an intermediary between you and travel suppliers, including but not limited to cruise lines, airlines, hotels, resorts, tour operators, transportation providers, and insurance companies (“Suppliers”).

Your bookings are subject to the terms, conditions, and policies of each Supplier. By confirming a booking, you agree to review and accept their terms in addition to ours.

2. Quotes, Pricing & Availability

All quotes are based on availability at the time they are provided and are subject to change until deposits or full payments are made and confirmed. Pricing, schedules, and availability are controlled by Suppliers and may change without notice.

3. Payments & Deadlines

Payment schedules and deposit requirements are set by Suppliers. We will communicate key deadlines based on the information provided to us. It is your responsibility to ensure payments are made on time. Failure to do so may result in cancellation, loss of deposits, or change fees.

4. Client Responsibilities

You are responsible for:

• Reviewing all confirmations, invoices, and travel documents for accuracy
• Providing correct legal names, dates of birth, and other information as it appears on government-issued ID
• Meeting all passport, visa, vaccination, and entry requirements for destinations visited
• Complying with all health, safety, and conduct rules of Suppliers

5. Documentation & Entry Requirements

You are solely responsible for securing required travel documents, including passports, visas, and any required health documentation. We can provide general guidance, but official requirements are determined by governments and can change at any time.

6. Changes, Cancellations & Refunds

Change and cancellation policies are governed by each Supplier’s terms. Fees may apply. Not all bookings are refundable. We will assist with change or cancellation requests, but we do not guarantee that fees will be waived or that refunds will be issued.

7. Travel Insurance

We strongly recommend purchasing travel insurance to help protect against unexpected events, including trip cancellation, medical emergencies, and travel delays. Coverage is subject to the terms of the policy issued by the insurance provider. It is your responsibility to review and understand the policy.

8. Limitations of Liability

Travel by B & T and Gateway Travel are not liable for acts, errors, omissions, representations, warranties, breaches, or negligence of any Supplier, or for any personal injuries, death, property damage, or other losses or expenses resulting therefrom.

We are not responsible for delays, schedule changes, or cancellations due to weather, strikes, government actions, mechanical issues, or any circumstances beyond our control.

9. Advisory Notices

You are responsible for reviewing travel advisories, health notices, and safety guidance issued by government agencies (such as the U.S. Department of State or CDC) for destinations you intend to visit.

10. Planning Fees

In some cases, we may charge a non-refundable planning fee for complex or time-intensive itineraries. This will be disclosed clearly before any such fee is collected.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The “last updated” date below reflects the most recent revision. Continued use of our services after any changes indicates acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms & Conditions, contact us:

• Email: info@travelbybt.com
• Travis: tpruitt@travelbybt.com — 276-226-0409
• Buzz: bcuster@travelbybt.com — 276-224-5660

Last updated: November 2025