How We Handle Your Information

Who We Are

Travel by B & T is an independent travel agency and Independent Affiliate of Gateway Travel. When this policy refers to “we,” “us,” or “our,” it refers to Travel by B & T.

Information We Collect

We may collect information in several ways, including when you:

• Complete our online inquiry or contact forms
• Communicate with us by email, text, phone, or social media
• Provide traveler details for a booking

The information we collect may include:

• Contact information (name, email address, phone number)
• Trip details (destinations of interest, dates, budgets, preferences)
• Traveler details required for bookings (such as legal names, dates of birth, and passport information)
• Other information you choose to share with us related to your travel plans

How We Use Your Information

We use your information to:

• Respond to your inquiries and communicate about your trips
• Research and propose travel options that meet your needs
• Make and manage reservations with travel suppliers
• Send trip confirmations, reminders, and important updates
• Maintain internal records related to your bookings and preferences

Sharing Your Information

We share your information only as needed to facilitate your travel plans, including with:

• Cruise lines, hotels, resorts, airlines, tour operators, and other travel suppliers
• Gateway Travel and related partner systems that support booking and agency operations

These third parties use your information according to their own privacy policies and terms. We do not sell your personal information to unrelated third parties for their independent marketing purposes.

Email and Text Communication

We may contact you by email or text regarding your inquiries, bookings, or future travel opportunities. You can ask us at any time to adjust how we communicate with you or to opt out of certain non-essential messages.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website and communications may include links to third-party websites (for example, government passport sites, airlines, or other resources). We are not responsible for the content or privacy practices of those websites.

Your Choices & Contact

If you would like to update your information, adjust how we contact you, or ask questions about this policy, you can reach us at:

• Email: tpruitt@travelbybt.com or bcuster@travelbybt.com
• Text: 276-226-0409 (Travis) or 276-224-5660 (Buzz)

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date below. Your continued use of our services after any changes are posted will constitute your acceptance of those changes.

Last Updated: November 2025